ATR PROGRAMMING HEADACHE: Starting Monday..

[slewfantoo]

Originally Posted by Kasept

Sirius Customer Service Toll-Free: 866 635 2349

Customer Service Email Link: http://www.siriusxm.com/feedback

I've sent two complaint emails to the link and they both have come back as undeliverable with the following message:
Unknown address error 550-'5.4.1 non-nusic_prog@siriusxm.com: Recipient address rejected: Access Denied'
Anyone else have this problem?

[Oaklawnfan]

I had the same problem. I discovered that when you select the non-music programing selection it pulls a mis-spelled e-mail address so it doesn't go through. I sent it to the music programing selection, informed them of their problem and said to forward my comment to the correct parties. They complied and I received a standard formal return comment which stated they will take it up with the programmers. I'm pre-paid through December or I would have dropped yesterday.