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  #1  
Old 05-16-2011, 10:55 AM
Many Others Many Others is offline
Lincoln Fields
  
Join Date: Sep 2006
Location: Midwest
Posts: 429
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Sent them a four-paragraph email from the link above - they promised a "response" within 24 hours, should be interesting, kept stressing this is why am a FORMER customer, is ridiculous ...
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  #2  
Old 05-16-2011, 11:03 AM
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slotdirt slotdirt is offline
Atlantic City Race Course
  
Join Date: May 2006
Posts: 4,894
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^^^^ Good luck. In the several years I've had Sirius, any complaint made online has gone unanswered.
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  #3  
Old 05-17-2011, 05:49 AM
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golfer golfer is offline
The Curragh
  
Join Date: Jun 2006
Posts: 2,608
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I received an e-mail response last night from someone named Ghen, telling me my "concerns" will be forwarded to the programming team (in other words, the same geniuses who thought this was a good idea in the first place). I feel very confident this will be rectified momentarily
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  #4  
Old 05-17-2011, 06:59 PM
flipsal flipsal is offline
Les Bois
  
Join Date: May 2009
Location: nyc
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Unhappy French Response!
Feel like the maid who was slipped a mickey by Sirius....NO BUENO STEVE!
Horse racing always get's the BIG shaft!
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  #5  
Old 05-17-2011, 08:51 PM
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Kasept Kasept is offline
Steve Byk
  
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Location: Greenwich, NY
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Appreciate everyone's support and frustration. As far as I know, the Sports Dept. is still working on solution. The caller with the 'Best of XM' package idea may be on to something. At the time of the merger, we were on 'Best of Sirius' until XM found room for ATR, so the opposite concept may be viable.
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  #6  
Old 05-17-2011, 10:00 PM
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asudevil asudevil is offline
Fairgrounds
  
Join Date: Apr 2007
Location: Los Angeles
Posts: 1,574
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Quote:
Originally Posted by Kasept View Post
Appreciate everyone's support and frustration. As far as I know, the Sports Dept. is still working on solution. The caller with the 'Best of XM' package idea may be on to something. At the time of the merger, we were on 'Best of Sirius' until XM found room for ATR, so the opposite concept may be viable.
Can't Satish, or someone with comparable "juice," get to Mel Karmazin? These type of people always "know a guy who knows a guy......"
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  #7  
Old 05-18-2011, 09:09 AM
mclem0822 mclem0822 is offline
Del Mar
  
Join Date: Jun 2008
Location: Jacksonville, Florida
Posts: 5,093
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Quote:
Originally Posted by Kasept View Post
Appreciate everyone's support and frustration. As far as I know, the Sports Dept. is still working on solution. The caller with the 'Best of XM' package idea may be on to something. At the time of the merger, we were on 'Best of Sirius' until XM found room for ATR, so the opposite concept may be viable.
I apprecitate the idea as well. But the package I have is called "Everything Sirius & The Best of XM", and I am still getting shut out of these 2 hours live, so I am confused? When I upgraded my package last, I was hoping these frustrations were a thing of the past, but it's like here we go again. Steve I hope they can find a way to work this out, or I guess an equipment switch to XM would be the next step.
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  #8  
Old 05-18-2011, 02:14 PM
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goodcopy goodcopy is offline
Ellis Park
  
Join Date: Mar 2008
Location: San Diego
Posts: 464
Unhappy Sent in protest to above link
Why did you take At the races off in the A.M.
you guys keep messing with both the content and the location of the few channels i listen to.(At the Races,NFL network Classic rock,blues channel and the bridge ,my wife likes 50's and 60's
but if this is not immediately corrected I'm going to cancel my subscription
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