Quote:
Originally Posted by Kasept
[b] In both cases, the service outage was caused by a controlled system shutdown and restart which was required to reset the system because a key software component became locked due to transaction volumes.
AmTote has identified a remedy to this locking issue and the remedy will be implemented no later than May 4, 2010.
AmTote conducts rigorous testing of all software it deploys including a volume stress test which was conducted on the Oregon system prior to May 1, 2010. This stress test did not identify any issues with the system. The software version running on the Oregon hub had been in place for 28 weeks prior to May 1, 2010, with no issues occurring.
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This is an example of Am Tote 'Fuzzy' logic. 'Rigorous' quality control testing is supposed to catch these types of errors. It follows that:
1) Am Tote did not test the software or
2) Am Tote did not thoroughly test the software
If anyone here bets is a similar careless manner they lose money. Am Tote gets away with an explanation. And they get paid. Now, that's 'fuzzy' ****.
05-04-2010, 11:24 AM
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