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  #1  
Old 05-01-2014, 03:29 PM
Port Conway Lane Port Conway Lane is offline
Randwyck
 
Join Date: Apr 2007
Posts: 1,463
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Access the classic pps if anyone needs to print.
There was a small window earlier this morning where I was able to create a pdf for the Derby. Not working now but if you need to create the pdf with desired filters there is a better chance to do it race by race rather than the whole card at once.
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  #2  
Old 05-01-2014, 04:28 PM
luvalab luvalab is offline
Morris Park
 
Join Date: May 2012
Posts: 137
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Quote:
Originally Posted by Port Conway Lane View Post
Access the classic pps if anyone needs to print.
There was a small window earlier this morning where I was able to create a pdf for the Derby. Not working now but if you need to create the pdf with desired filters there is a better chance to do it race by race rather than the whole card at once.
I've been trying race by race since last night with no success. I downloaded the classic pp's, so I may have to resort to those as a backup. I've spent 14 years programming back end web utilities for different companies. It is likely a server load issue since creating and then viewing a file is more taxing. However, DRF could have easily avoided this issue with some planning.
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  #3  
Old 05-01-2014, 05:23 PM
ne to socal ne to socal is offline
Sunshine Park
 
Join Date: May 2013
Location: SoCal
Posts: 78
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Hasn't worked all day for me. I gave up and bought elsewhere.
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  #4  
Old 05-01-2014, 05:56 PM
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pick4 pick4 is offline
Aqueduct
 
Join Date: Aug 2006
Posts: 645
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DRF are being overloaded with download requests. Just be patient and we'll be able to download later tonight.
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  #5  
Old 05-01-2014, 06:06 PM
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pick4 pick4 is offline
Aqueduct
 
Join Date: Aug 2006
Posts: 645
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DRF have been pushing their customers to their web site to use their product.
Their failure to deliver the pp's at this time is very telling about their entire operation.
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  #6  
Old 05-01-2014, 06:08 PM
ne to socal ne to socal is offline
Sunshine Park
 
Join Date: May 2013
Location: SoCal
Posts: 78
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Just got an email from DRF acknowledging the issue and offering one free card as an "oops"
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  #7  
Old 05-01-2014, 06:42 PM
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hondo hondo is offline
Louisiana Downs
 
Join Date: Jun 2012
Location: New Jersey
Posts: 337
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Tried to print for 3 hours last night and I spoke to them at 8 Am this morning and got a BS answer...just spoke with them at 7:30 PM after trying for another 2 hours and got some more BS....they put in a request for a refund for both the Qaks an Derby cards and will contact me in 2 days.....glad I did not sign up again ....it is off to Brisnet where I had been before I tried this debacle called DRF
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