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#10
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Quote:
There is no simplistic 'fix-all' here is the message I think... There are so many inter-related issues that depend on almost a domino effect. That's why in the "Our Industry" segments I'm doing with Satish Sanan, we keep coming back to his 4 point program that tries to address things comprehensively AND specifically: 1. Overall Industry structure and governance 2. Re-sizing game and repairing the revenue model 3. Integrity (Medication; Safety; Tote; Sales) 4. Horseplayer/Customer-centric Marketing/Service
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