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  #1  
Old 07-24-2022, 05:53 PM
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jms62 jms62 is offline
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Join Date: Mar 2007
Posts: 19,824
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[quote=Dahoss;1167476]
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Originally Posted by jms62 View Post

Why don’t you outline for me the history of failure and then the excuses.

No one made any excuses for what happened Thursday. No one is making excuses for what happened today. I explained what happened. If your expectation of NYRA or anyone for that matter is perfection, you must be let down quite often.

I’d think someone of your intelligence would know how to quote a post properly
Yeah I ****ed that up 😂 . I am not going to waste my time documenting failures. I am a customer this is how I feel. The fact that I am being asked to document my greviences really isn't something that anyone needs to ask their customer. Not like I am suing them. IMHO they are ****ING UP and as usual the industry is attacking their customers that are complaining. Really this is customer service 101 but someone as smart as you know that
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Old 07-24-2022, 05:57 PM
Dahoss Dahoss is offline
Keeneland
 
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[quote=jms62;1167485]
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Originally Posted by Dahoss View Post

Yeah I ****ed that up 😂 . I am not going to waste my time documenting failures. I am a customer this is how I feel. The fact that I am being asked to document my greviences really isn't something that anyone needs to ask their customer. Not like I am suing them. IMHO they are ****ING UP and as usual the industry is attacking their customers that are complaining. Really this is customer service 101 but someone as smart as you know that
The industry isn’t attacking the customer man. No one is attacking you.

I’m a customer too. I just disagree something like this was avoidable. Mistakes happen. Thursday was avoidable.
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Old 07-24-2022, 06:01 PM
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jms62 jms62 is offline
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[quote=Dahoss;1167489]
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Originally Posted by jms62 View Post

The industry isn’t attacking the customer man. No one is attacking you.

I’m a customer too. I just disagree something like this was avoidable. Mistakes happen. Thursday was avoidable.
"I’d think someone of your intelligence would know how to quote a post properly"



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