Quote:
Originally Posted by tomm5647
Dellinger63 your post shows exactly why racing is dying in the area. It has little to do with slot machines. CDI apparently is planning a business model that does not include live fans. I have lived in the area my entire life and I have been going to AP since the early 1970s. It's criminal the way they squeeze the fans at every opportunity. Customer service means follow all of our directives or stay home. I now attend the live races only once or twice per year. I play at home or at the local OTB where there is no admission charge and frequent food and beverage specials. When I watch the feeds from other tracks at home or the OTB I get angry. Golden Gate regularly schedules dollar Sundays with $1 admission, program, hot dogs and beers. When I asked one of the Customer service reps when AP was going to try something similar I was told the chance was slim or none. If I go to the races with my wife and sister they will not even let me purchase 3 beers at once at the stands. Protecting me from overserving myself. If these customer service wizards had spent any time at the track they would realize that 98% of the customers that they have are trying to go home with more money that they came with. Guzzling multiple beers even at a low price doesn't help you make intelligent handicapping decisions. I'll stay far away from AP this year and I'm sure they will not miss me but when the doors close for good and they blame the politicians refusal to OK slots those of us who tried to be customers will know the real story.
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One small suggestion I had and conveyed it to GM Tony Petrillo was to sell $50 or even $100 vouchers at the gate that would have to be used on that particular race day. Those willing to do this would be given complementary admission and a racing program. Food and beverage at Arlington is handled by Levy so I didn't even suggest they participate. So far crickets.....
Meanwhile this Saturday we'll see the park packed with miserable crying kids who are only charged $4 admission. We'll see their idiot parents lifting up said kids to self-service terminals to make picks on a machine the parent barely understands how to use. Each kid betting $2 and taking their sweet time completely ignorant that there are others in line seeking to bet far more. Throughout the day throngs will clog teller lines to place their $2 derby show bets first confirming show means 1rst, 2nd or 3rd on either American Pharaoh or Dortmund and then clog lines following the derby hoping to cash their $2.80 cent winners.
Wow I feel better getting that out.
04-27-2015, 06:03 PM
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