Refunds at FG

[Travis Stone]

The software itself is usually not to blame. It's pretty robust and does a good job. The issue are the lines between facilities. If the hub goes down, it's like an airline hub stopping all incoming/outgoing traffic. And since there are more than one providers/hubs, it's a lot of communication that needs to be uninterrupted.

But yes, I'm sure the "system" could use $$$ and an upgrade.