Twinspires hacked

[pweizer]

Originally Posted by rpncaine

Now I'm pissed. Setup my Experian Security Package online this morning. Tried to call them to add the "fraud alert" feature, got a bunch of menu's but never a real person. Then tried to call Twinspires "privacy hotline" to get their help. Keep getting a message that their customer service is CLOSED and to call back during normal business hours of "6 AM to 6 PM Monday thru Friday". Really nice. Looks like I'm gonna need a new ADW soon.

Also noticed that Ed Derosa didn't mention anything about this on Friday!

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

[Rudeboyelvis]

Originally Posted by pweizer

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

[3kings]

Originally Posted by Rudeboyelvis

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

I'm in this group and still hopeful my info hasn't been compromised.

[rpncaine]

I'm wondering if anything BRIS related can get you into this group? Handicappers Edge, Stable Alerts, etc. I may not just need to switch ADW.

This is where I feel like they are not being forthright. Do I need to purge myself from all things related to CDI/BRIS/Twinspires and how would I do that?

[3kings]

Originally Posted by rpncaine

I'm wondering if anything BRIS related can get you into this group? Handicappers Edge, Stable Alerts, etc. I may not just need to switch ADW.

This is where I feel like they are not being forthright. Do I need to purge myself from all things related to CDI/BRIS/Twinspires and how would I do that?

I hadn't recived notification but called to double check today. They said my info was not accessed and this was supposed to be verified by 3rd party forensic computer experts.

I doubt they could lie about the hacking at this point so I guess not everyone was affected.

[rpncaine]

Which number did you use to contact them?

Thanks in advance.

[3kings]

Originally Posted by rpncaine

Which number did you use to contact them?

Thanks in advance.

Just the regular betting # (877) 774-7371 talked to customer service who obviously been trained to answer yhis question.