Twinspires hacked

[tector]

Both a friend and I got the letters Friday.

[PeteMugg]

Nothing here yet. Not sure I'm buying 20% though.

[DaTruth]

http://www.youtube.com/watch?v=T4kxlY2_nqo

[rpncaine]

I got mine Sat...not very happy about it either.

[rpncaine]

Now I'm pissed. Setup my Experian Security Package online this morning. Tried to call them to add the "fraud alert" feature, got a bunch of menu's but never a real person. Then tried to call Twinspires "privacy hotline" to get their help. Keep getting a message that their customer service is CLOSED and to call back during normal business hours of "6 AM to 6 PM Monday thru Friday". Really nice. Looks like I'm gonna need a new ADW soon.

Also noticed that Ed Derosa didn't mention anything about this on Friday!

[pweizer]

Originally Posted by rpncaine

Now I'm pissed. Setup my Experian Security Package online this morning. Tried to call them to add the "fraud alert" feature, got a bunch of menu's but never a real person. Then tried to call Twinspires "privacy hotline" to get their help. Keep getting a message that their customer service is CLOSED and to call back during normal business hours of "6 AM to 6 PM Monday thru Friday". Really nice. Looks like I'm gonna need a new ADW soon.

Also noticed that Ed Derosa didn't mention anything about this on Friday!

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

[Rudeboyelvis]

Originally Posted by pweizer

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

[3kings]

Originally Posted by Rudeboyelvis

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

I'm in this group and still hopeful my info hasn't been compromised.

[Kasept]

Originally Posted by rpncaine

Also noticed that Ed Derosa didn't mention anything about this on Friday!

DeRosa isn't a Twin Spires employee so it isn't in his realm per se to talk about it. The segment is sponsored by Twin Spires. He's Director of Marketing for Brisnet. A CDI/TS exec would need to address it.

Nothing better than mergers and compartmentalization to keep the utter incompetence flowing.

This is happening at all levels in our country. No one but the expert for the company in some nonsense micro issue can handle it. Pass the buck.

I'm, quite frankly, sick of it. If you're employed or partnered with a company that your company depends on to survive you should make every effort possible to know what your partners are doing.

To not have any worthwhile info on this issue is a travesty for a brisnet employee. Might as well get off the air and hit the golf course instead of deflecting an important question and promoting a bunch of crap people don't care about...especially if your ID is lost in the process of betting eleventy billion dollars to get a $10 comp and free pp's.

[Kasept]

Originally Posted by Coach Pants

To not have any worthwhile info on this issue is a travesty for a brisnet employee. Might as well get off the air and hit the golf course instead of deflecting an important question and promoting a bunch of crap people don't care about...especially if your ID is lost in the process of betting eleventy billion dollars to get a $10 comp and free pp's.

That's not fair. He didn't deflect anything since it wasn't brought up with him because I know it wasn't his responsibility to talk about it.

[wild barry]

Originally Posted by Kasept

DeRosa isn't a Twin Spires employee so it isn't in his realm per se to talk about it. The segment is sponsored by Twin Spires. He's Director of Marketing for Brisnet. A CDI/TS exec would need to address it.

Steve, I have read that a person who signed up for the brisnet free contests and had to provide personal information received the letter. They did not have a twinspires account. People who signed up in the past for ADW such as win ticket, you bet, american tab, brisbet have received the letter even though they do not have a twinspires account. In my opinion Twinspires does not want to comment on this issue because it will hurt their business. If someone is thinking about opening a ADW account with twinspires that has been hacked with customers personal info exposed would certainly have second thoughts.