Youbet players - warning

[XIIPointStables]

I can't believe we can't get a straight answer on this....come on Youbet! Reply to the e-mails already.

[Cannon Shell]

There will soon be a time when CD and Magna tracks will not be available to anyone outside of their network. The industry as usual becomes more fragmented than less as usual.

[Scav]

Not to continue to whip Spanish Chesnut in last year's derby.......

BUT we have called YB Member services and got ZERO answers, the girl was most likely new and had NO IDEA what Churchill was.

Also sent an email on Sunday and have yet to hear back from them regarding it.

Never thought I would say this, but even though Pinny was email assistance only, at least they got back to you in like 30 minutes, Youbet can't even get back in 48 hours.

It might be time to unleash Bigrun on Youbet again.

[ArlJim78]

another example of the great customer service that this industry is known for.

[XIIPointStables]

Two e-mails, 72 hours, no response yet. I do all my wagering with them, but this is terrible customer service.

Anyone else hear anything?

[Hawk]

Originally Posted by XIIPointStables

Two e-mails, 72 hours, no response yet. I do all my wagering with them, but this is terrible customer service.

Anyone else hear anything?

They have a telephone number. I dialed 11 numbers and spoke with someone within a minute. Sometimes email is a lousy route to take.

As previously pointed out in this thread, youbet.com at this point is not going to be offering wagering on Churchill Downs

[Bigsmc]

Originally Posted by Hawk

They have a telephone number. I dialed 11 numbers and spoke with someone within a minute. Sometimes email is a lousy route to take.

As previously pointed out in this thread, youbet.com at this point is not going to be offering wagering on Churchill Downs

Any time I have called CS there, I might as well have been talking to my 3yr old daughter. She gives me more direct answers than they do.

[Scav]

Originally Posted by ArlJim78

another example of the great customer service that this industry is known for.

Bigrun and Youbet is like Al Capone and gambling, very connected

He will get answers

[Bigsmc]

Originally Posted by Scav

Bigrun and Youbet is like Al Capone and gambling, very connected

He will get answers

He told me he was e-mailing Lucky two days ago. IF anyone can get an answer Bigruins can.

[Cannon Shell]

Originally Posted by Cannon Shell

There will soon be a time when CD and Magna tracks will not be available to anyone outside of their network. The industry as usual becomes more fragmented than less as usual.

http://news.bloodhorse.com/viewstory.asp?id=38529
As usual the betting public gets screwed

[Scav]

Originally Posted by Cannon Shell

http://news.bloodhorse.com/viewstory.asp?id=38529
As usual the betting public gets screwed

This is a good thing, it will all work its way out when TVG bleeds its last dollar. They have ****ed over their last person. Youbet will sign with Tracknet also, at least they better.

If this new twinspires.com ordeal allows you to connect it to your Twin Spires Club card, I am moving tact there, regardless on how bootleg it is.

[Cannon Shell]

Originally Posted by Scav

This is a good thing, it will all work its way out when TVG bleeds its last dollar. They have ****ed over their last person. Youbet will sign with Tracknet also, at least they better.

If this new twinspires.com ordeal allows you to connect it to your Twin Spires Club card, I am moving tact there, regardless on how bootleg it is.

Except if someone other than Empire wins NY and they decide to run their own network. And the thought of Empire winning is very scary.

[Scav]

Originally Posted by Cannon Shell

Except if someone other than Empire wins NY and they decide to run their own network. And the thought of Empire winning is very scary.

They will think against that, no reason with all these out there now, 4 AWD's, sooner or later, one or two are either going to get bought or bleed cash.

[Cannon Shell]

Originally Posted by Scav

They will think against that, no reason with all these out there now, 4 AWD's, sooner or later, one or two are either going to get bought or bleed cash.

In this business who knows?