If I Want This Kind Of Abuse I'll Just Stay Home....

[docicu3]

Mr B......Yes they do. There are certainly numerous soulutions to the problem and I will use them but that isn't the point......

My side of this is 1) dont wager 2 minutes to post 2) Don't depend on someone else to do work for me at the track 3) Use the machines or the touchboxes with an account that keeps a balance you can bet. 4) Bet from home with various other accounts 5) Use OTB 6) Don't play

All of which lay the onus on me some of which is reasonable.......

But when did the horse player stop being a customer that was valued and desired to be at the track.
I missed the memo that says.. Horseplayer = Peasant

Don't need'em don't want them here in my slothouse....get over yourself because we sure have in racino management.

There are a ton of ways a horseplayer can make an error at the window that will bankrupt them I don't need anyone else comming up with more ways to take money from my pocket.

Double taxing my wagers and winnings is larceny enough as it is. This thread is not about ways to avoid this from happening it is about the horrendous treatment of customers which the last time I looked in a dictionary said "patrons who pay to support a business voluntarily".....

Until I find another legal way to have a human being gratify my successes instantly for work well done by paying me handsomely in cash I perfer the ole fashion method of buying a ticket and if fortune smiles cashing it minutes later. Why should I have to deny myself this horseracing holy grail?

[MisterB]

docicu3,
I have the same sentiments. I have been the victum of this treatment also. I have also been punished my mother nature when a thunder storm knocked out the Sam machines with 1 minute to post. I have concluded, I don't need a joyful person to meet and greet me, I don't need part time help to screw me, I don't need high beer prices to guage me.
You'll be fine driving around the mine field of poor customer services. I promise

[ShadowRoll]

I play at Del fairly often, don't have these kind of teller problems (I mostly go when the live meet is running, don't know if that makes a difference), but I surely believe it happens.

A habit I've gotten into that prevents these kinds of problems is to watch the ticket machine while I'm giving my picks to make sure they're going in correctly. Saves time standing to the side and going through your tickets afterwards.