Recent NY Times piece, very concerning!

[Pants II]

Very concerning. I remember 911 was always excellent service. So much so that hip hop legend Flavor Flav praised them with his hit song, "911 is the s.hit"

[Rudeboyelvis]

It's ancient news. My county's 911 service was farmed out 7 years ago. The phone company's RFP was double what the contract firm bid.

I guess paying 3 union employees to sit around waiting for something to break wasn't cost effective.