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  #1  
Old 10-21-2015, 12:06 PM
JBJake JBJake is offline
Sunshine Park
 
Join Date: Mar 2007
Posts: 77
Default DRF Ticketmaker

Anyone else having problems with Ticketmaker on a mobile device? It works on the computer but when I try an iPad or iPhone I get an error saying morning lines not available for the selected track. Select another race to proceed.

Most responses would be better than the answers I received from DRF Bets and DRF.com who transferred me back and forth to each other until I went into a voicemail. Neither rep had any idea what I was even talking about and indicated it was not theirs to support. The e-mail I sent just went into the black hole I think.

Top notch customer service.
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  #2  
Old 10-21-2015, 12:14 PM
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Kasept Kasept is offline
Steve Byk
 
Join Date: May 2006
Location: Greenwich, NY
Posts: 42,615
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Write an email to Lonnie Goldfeder describing the problem.. LGoldfeder@drf.com. He'll help you figure it out.
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  #3  
Old 10-22-2015, 07:10 AM
JBJake JBJake is offline
Sunshine Park
 
Join Date: Mar 2007
Posts: 77
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Thanks. I'll give him a try.
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  #4  
Old 10-22-2015, 03:07 PM
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NavalOrange NavalOrange is offline
Delaware Park
 
Join Date: Jul 2009
Location: Foothills of the Adirondacks
Posts: 199
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I am trying to access the BC package I just purchased and that is not working. As DRF has moved to pay for more of their services, the quality of the navigation to their website has diminished. I do not have a problem paying for a service, but as you are asked to pay for more, I would expect a better experience and not so many outages.
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  #5  
Old 10-23-2015, 12:45 PM
JBJake JBJake is offline
Sunshine Park
 
Join Date: Mar 2007
Posts: 77
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Thanks Steve. Lonnie responded quickly. They are currently working on an IOS 9.0.1 issue and hoping to get something into production today.
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