Twin Spires - still terrible

[Scav]

Originally Posted by Riot

In the last 30 minutes, I have been disconnected/kicked off the website twice with the note "your account is signed on from somewhere else, you are being logged off"

I have telephoned 4 times, twice to tech support and twice to customer service. All four times they have been answered, then just click into oblivion (not even put on hold)

This company is an unprofessional disaster, and I can't believe YouBet did this to their customers.

Youbet DID this to their customers? Come on that is an insane comment

[Riot]

Originally Posted by Scav

Youbet DID this to their customers? Come on that is an insane comment

Hey, YouBet made money on the sale, we got screwed.

I finally did get through to customer service today. She said the beta "Express" platform (the YouBet look-alike pretender) just isn't working, they can't seem get it to work without tons of glitches, they are getting piles and piles of constant complaints and e-mails, and have been.

She suggested I use the plain Twin Spires interface or TS TV. I told her, "But I don't like them. Those basic platforms are why I never used Twin Spires in the first place" I asked, didn't YouBet sell them their program? She said yes, but they just can't seem to make it work.

[Scav]

Originally Posted by Riot

Hey, YouBet made money on the sale, we got screwed.

I finally did get through to customer service today. She said the beta "Express" platform (the YouBet look-alike pretender) just isn't working, they can't seem get it to work without tons of glitches, they are getting piles and piles of constant complaints and e-mails, and have been.

She suggested I use the plain Twin Spires interface or TS TV. I told her, "But I don't like them. Those basic platforms are why I never used Twin Spires in the first place" I asked, didn't YouBet sell them their program? She said yes, but they just can't seem to make it work.

What I have heard was that Youbet was based off Linux, and TS is not.

[Cannon Shell]

Cannonshell.com may have to reopen

[Riot]

Originally Posted by Cannon Shell

Cannonshell.com may have to reopen

I would LOVE if we had bookies in the US.

[Crown@club]

Originally Posted by Cannon Shell

Cannonshell.com may have to reopen

Yea but if you make a profit, you'd be a very bad man.

[Cannon Shell]

Originally Posted by Crown@club

Yea but if you make a profit, you'd be a very bad man.

Only if I made 250k or more.

[Riot]

Originally Posted by Scav

What I have heard was that Youbet was based off Linux, and TS is not.

That could explain alot. I've given up reliability, speed, information and accuracy (and the rewards I had) by being forced to Twin Spires, combined with terrible customer service.

Twin Spires is a joke. I don't want television with their talking heads, I want my accurate, sophisticated interactive betting platform back.