Not the first time this has happened at Louisiana Downs

[jpops757]

Originally Posted by golfer

If the "right" thing to do is to pay the guy, then why does the rule say they don't have to? Is it unreasonable for a bettor to asssume when he walks away from a window or betting machine with a written record of a wager, that he has placed a bet? I sure hope not.

What amazes me is all the legislation to protect the "HOUSE", but the lowlybettor is left out in the cold. It seems only fair if the "HOUSE" accepts a bet and the patron has proof of the acceptance, someone should be responsible for paying the winners. Im sure the "HOUSE" keeps the proceds of the losing tickets. If the current gambling establishments arent willing to accept these terms, Im sure others will line up to make application. How Travis can feel that Harrahs did the right thing only reflects that he works for them. The only thing that harrahs need to do was to verify the ticket wasnt a forgery. Harrahs only paid after the bad pub and not because the wanted to do the right thing. They probably took in more money for the affected races than the paid on the one ticket they ended up paying . They still probably made a profit on the affected races.

[Travis Stone]

Announcements are made, refunds are rewarded.

Bets not getting into host track pools is actually more common than most of us think.

[jpops757]

Originally Posted by Travis Stone

Announcements are made, refunds are rewarded.

Bets not getting into host track pools is actually more common than most of us think.

The more you explain the more Harrahs LAD and other tracks look as if they are looking for an excuse. If these things happen often, looks like something needs to be done to straighten it out. The tracks surly arent inocent bystanders?

[SuffolkGirl]

How on earth would one know if the funds transferred to the host pool? As a bettor, I am responsible for picking my horses, calling the bet, paying for the bet, checking my ticket to insur accuracy and then hopefully cashing a winning ticket. Why is it now my problem to determine whether or not funds were allocated properly once they were accepted from me? That is just absurd.

Originally Posted by Travis Stone

Announcements are made, refunds are rewarded.

Bets not getting into host track pools is actually more common than most of us think.

Say Hello to Justice in the State of Louisiana. This poor guy comes on trying to explain the rules in a state that is one of the most backwards in the US. And he has not a flippin clue.

Sir. Please take that money out of the fund of the losing tickets that never made it to the pool... oh yes, you know that pool the track never talks about. What a flippin crock. Absolute stone age sophistication about the betting public. The tracks and this poor Travis assume its the same group of poor addicted people who just need that one home run that never comes.

[NTamm1215]

Originally Posted by jpops757

What amazes me is all the legislation to protect the "HOUSE", but the lowlybettor is left out in the cold. It seems only fair if the "HOUSE" accepts a bet and the patron has proof of the acceptance, someone should be responsible for paying the winners. Im sure the "HOUSE" keeps the proceds of the losing tickets. If the current gambling establishments arent willing to accept these terms, Im sure others will line up to make application. How Travis can feel that Harrahs did the right thing only reflects that he works for them. The only thing that harrahs need to do was to verify the ticket wasnt a forgery. Harrahs only paid after the bad pub and not because the wanted to do the right thing. They probably took in more money for the affected races than the paid on the one ticket they ended up paying . They still probably made a profit on the affected races.

It says plain as day in the article that the Lousiana Downs VP found out about it on Wednesday and then the guy got paid on Thursday, that is pretty quick. There has to be some sort of due-diligence in the situation and this seems more like an overzealous reporter looking to stir the pot in a locale with very little news. Whether LaD paid him the next day or the next week, the fact of the matter is they paid him and they cannot concern themselves with any other effected patrons until they come forward.

NT

[jpops757]

Originally Posted by NTamm1215

It says plain as day in the article that the Lousiana Downs VP found out about it on Wednesday and then the guy got paid on Thursday, that is pretty quick. There has to be some sort of due-diligence in the situation and this seems more like an overzealous reporter looking to stir the pot in a locale with very little news. Whether LaD paid him the next day or the next week, the fact of the matter is they paid him and they cannot concern themselves with any other effected patrons until they come forward.

NT

Very good company line. Sounds like a reporter reporting the news. If this is a common occurance ,as Travis said, Ifeel that LaD should have a policy in force for such occurance. If they followed there policy it just proves they have no concern for doing the right thing. Just trying to deter the bettor from collecting a winner. It just proves my cynical way of looking at it. Legality and whats right have nothing in common.

[NTamm1215]

Originally Posted by jpops757

If they followed there policy it just proves they have no concern for doing the right thing. Just trying to deter the bettor from collecting a winner.

You keep speaking as if they made no effort to return the money and in fact scoffed at the idea. The thing is, they did return the money. That has to carry some weight and I don't see how it's possible that they tried to deter the bettor from collecting a winner.

NT

[jpops757]

Originally Posted by NTamm1215

You keep speaking as if they made no effort to return the money and in fact scoffed at the idea. The thing is, they did return the money. That has to carry some weight and I don't see how it's possible that they tried to deter the bettor from collecting a winner.

NT

Why didnt they imediately pay the wager. They tried to deter the bettor by refusing to pay when the ticket initally, hoping that the bettor would exeept the excuse. Kinda like a insurance policy that refuses to pay until they are backed into a corner. When did they offer to pay? After the ,so called over zealous reporter reporting the facts. Do you think anyone other than this guy with the winning ticket ever got refunded there money? If you do. I have the next Derby winner in my backyard and will sell him to you for 50 bucks.

[whodey17]

Here is a thought--take every losing ticket you have to the teller to check to see if your bet had been transmitted to appropriate track. If your bet wasn't transmitted then maybe you can get your money back.

[NTamm1215]

Originally Posted by jpops757

Why didnt they imediately pay the wager. They tried to deter the bettor by refusing to pay when the ticket initally, hoping that the bettor would exeept the excuse. Kinda like a insurance policy that refuses to pay until they are backed into a corner. When did they offer to pay? After the ,so called over zealous reporter reporting the facts. Do you think anyone other than this guy with the winning ticket ever got refunded there money? If you do. I have the next Derby winner in my backyard and will sell him to you for 50 bucks.

What you are asking for is for every teller regardless of the circumstance to pay a ticket that they receive from a customer who is claiming it's a winner. When said teller put this man's ticket into the machine it gave him/her some sort of error message. He was probably then forwarded to the supervisor of that line, the supervisor probably called the mutuels manager, who eventually had to contact the VP of Operations. It is simply not a one-hour process. If you are expecting La Downs, or any track for that matter, to contact every patron who bought a ticket on a particular race where the money didn't make it into the pool and refund them, then I have something to sell you. A lot of times when these wagering hubs go down, and I know because Sam Houston is one for Scientific Games, it takes hours if not days for the system to get back to normal.

I can't speak for anyone who also bought a ticket because there hasn't been a groundbreaking story about that person in the Shreveport Times. I can't imagine Louisiana Downs, as it seems everyone here is so intent on proving, would legitimately attempt to keep people from getting money when they present their tickets. However, they have to present their tickets first. Now, with this information having been made public they can set up a window for refunds on bets made that particular day during the outage. That would be a good-faith effort at keeping everything fair.

NT

Originally Posted by NTamm1215

What you are asking for is for every teller regardless of the circumstance to pay a ticket that they receive from a customer who is claiming it's a winner. When said teller put this man's ticket into the machine it gave him/her some sort of error message. He was probably then forwarded to the supervisor of that line, the supervisor probably called the mutuels manager, who eventually had to contact the VP of Operations. It is simply not a one-hour process. If you are expecting La Downs, or any track for that matter, to contact every patron who bought a ticket on a particular race where the money didn't make it into the pool and refund them, then I have something to sell you. A lot of times when these wagering hubs go down, and I know because Sam Houston is one for Scientific Games, it takes hours if not days for the system to get back to normal.

I can't speak for anyone who also bought a ticket because there hasn't been a groundbreaking story about that person in the Shreveport Times. I can't imagine Louisiana Downs, as it seems everyone here is so intent on proving, would legitimately attempt to keep people from getting money when they present their tickets. However, they have to present their tickets first. Now, with this information having been made public they can set up a window for refunds on bets made that particular day during the outage. That would be a good-faith effort at keeping everything fair.

NT

If this was the case...

you got a business problem. That is not how to take care of this problem that has surely been discussed before. The track has had to have had irate customers that are wrong about their tickets. And a few that have a legitimate claim. You are a business with customers. Thats all I ever read into the article. Do good business and it does have the time to get to a paper.

So does anybody know where the money goes for winning tickets that are never claimed? Does Louisiana have a rule for where that money goes? Travis? Anyone?

[Travis Stone]

To also insinuate that LAD mischievously or knowingly did not honor this gentlemen ticket is a complete fabrication of the facts and is false.

He was refunded his ticket that day and was paid yesterday by the track as a result of the situation.

This is an ultra-rare situation, please don't misinterpret me for saying this happens everyday or even close to that often.

In the event a communication breakdown does occur, the bettors are notified of the situation via announcements.

[theiman]

Besides the winner being screwed, so was everyone who wagered on any race affected by the breakdown and lost.

Since none of the wagers went through, and it appears from the article there was no announcement made by La. Downs to "Hold All Tickets, WIN OR LOSE"
How does the track not have a responsibility to all of those who bet to refund their money? Uncashed tickets that were tossed or ripped up arent being paid out. Who benefits from that? I would gather there is some communication system to confirm a wager went through from a track to a hub, as their is a wager went through from a bettor to a clerk(in this case the betting ticket). As soon as there was a "breakdown" there should have been an announcement made and perhaps a message on tv screens of the problems.
Those who were at the track and are members of wager programs at the track might be in luck as they might be able to recap a wager made on the races in question.
This is why I always bring my losing tickets home, you never know!!

That day might have been a stoopers delight.