I've never met Dunn and only been to Calder a couple of times, but it seems like the place operated about as well as could be expected given that CD had not invested a dime into it in years. I certainly don't want to see racinos ignore racing fans in favor of slot players, but most of my racetrack experiences are not very positive in terms of being fan-friendly. In contrast, I have wonderful experiences in Las Vegas and California casinos. Perhaps bringing in management experienced in running casinos will lead to better customer service for slot, poker and horse players.
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04-09-2008, 02:26 PM
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