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Originally Posted by Danzig
a rather interesting customer service approach.
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I just love when bettors complain yet continue to bet. NO ONE AT CD OR ANYWHERE ELSE WILL CARE WHAT BETTORS THINK IF THEY CONTINUE TO WAGER ON HORSE RACING.
Bettors have power that they don't seem to realize. Look at the Future Wager that CD offers. Handle has dropped recently. So they made changes this year by adding the exacta. Did it work? We'll see. But at least they are listening to some degree.
If bettors want track execs and whomever else to make changes, go play poker for a while.