Quote:
Originally Posted by cal828
Had to go to Little Rock one day. Truck starts making a little noise or at least I thought I could hear a little noise. Took it to a Ford dealer over there. They said brakes were going out and needed new 2 new tires on the front. Said it was "dangerous" to drive. Wanted $750 for the 2 new tires alone. I thought it was all BS, but was a little afraid to drive it. Took it to a mechanic I knew. He said absolutely nothing wrong with the brakes. Tires were worn, but not critically so. I think I put another 10k miles on them and then replaced all four for about $800.
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that sounds right. par for the course. when we bought the truck we have now, it came with the door keypad. it didn't work with the combination that they gave us. made an appt to get it fixed. drove it up there, and the guy just kept typing in the same combo. hello. we did that already, many times. so now he has to 'order the part'. i was furious. ' i thought that was already ordered, to be put in today-which is why i drove an hour and a half round trip to get it installed.' oh, no. oops. previous truck....when you hit a pothole, the right side would bounce way more than it should, like the tie rod end was bad or something.
so i took it to the dealer where we bought it. sat there and waited a while...they said 'we looked it all over, nothing wrong'. yeah, cause women don't know when something's wrong.
i told them i didn't appreciate them not taking it seriously.
a few weeks later, my husband was driving and i was with him. hit a hole, it bounced him all the way into the other lane. i didn't say a word, just gave him that 'i told you so look'. so he took it to them. 'oh, yeah. we just got a notice on that'. he let them know i didn't appreciate how everything happened. they apologized profusely and fixed it all. very frustrating.
he's always been a ford man. til they hung up on him. no more fords, which is good, cause i was always a chevy gal.
we had a recall on the freestyle for something else. took it to the local ford place, got a loaner. they called the next day. you'll have to take it where you bought it (an hour away) cause the part's on backorder, we can't be out a loaner six weeks. i said i was glad i didn't buy it in another state! so, brought their loaner back (with the gas we'd put in), drove to el do, got a loaner...car was ready next day. the local had lied about the part being on 'back order'.
also, local guy-took a work truck to them for engine work. they said it needed an all new motor, etc. about 10k in work. took it to a mechanic, said didn't need a motor, 1500. local guy's a ripoff artist.