Quote:
Originally Posted by Ocala Mike
I received a phone call from someone in Customer Service at TVG a few minutes ago regarding what they plan to do to remediate the shortchanging of customers who "cashed" exotic and superexotic wagers with them during the NYRA takeout overcharge fiasco. Short answer = ABSOLUTELY NOTHING.
I only had a little less than $1,000 in affected cashings with them during the period, and the guy on the phone told me TO THE PENNY how much I had lost (less than $!0), but made it very clear to me that TVG was not going to make me whole. They laid the whole thing back on NYRA's doorstep and indicated that NYRA would be reducing the take to 24%, and that is the only corrective action that I could expect.
I suggested that they could at least use their "Wager Rewards" program to accomplish some sort of equity here, but the guy I talked to said they had no plans to do so.
Guess I'm switching to Twin Spires from now on.
Ocala Mike
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regarding TVG: Why pay to wager anyways. TS is always free.
however, that being said. Why should TVG reimburse you when they were not at fault?