I had the same problem. I discovered that when you select the non-music programing selection it pulls a mis-spelled e-mail address so it doesn't go through. I sent it to the music programing selection, informed them of their problem and said to forward my comment to the correct parties. They complied and I received a standard formal return comment which stated they will take it up with the programmers. I'm pre-paid through December or I would have dropped yesterday.
