Quote:
Originally Posted by Kasept
I guess there needs to be a reminder that the Oregon hub -- NOT THE ADW's -- was the source of the problem...
AmTote Hub Locked Up Twice Before Derby
By Eric Mitchell
Posted: Monday, May 3, 2010 3:46 PM
Some bettors across the country nearly got shut out of the May 1 Kentucky Derby Presented by Yum! Brands (gr. I) when AmTote International’s multi-jurisdictional wagering hub in Portland, Ore., locked up twice within 50 minutes of the Derby’s post time. The outage affected the advanced deposit wagering platforms TwinsSpires.com and XpressBet, in addition to Arlington Park and Fair Grounds Race Course.
A couple of executives for affected ADWs said it’s hard to estimate how much Kentucky Derby handle was lost during the 22 minutes customers could not place wagers. Despite the system lock-up, the all-sources handle for the Derby improved 7.8% to $112.7 million compared with $104.6 million last year, according to Churchill Downs.
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If you hire a third party contractor to perform work for you and that contractor fails to do so correctly, you are the responsible party not the contractor you hired. While they may ultimately be to blame, the issue affects the clients of the ADW and the ADW directly. I understand the technology and the situation but the question is still on my mind and hopefully everyone else too as the day approaches.
I will be wagering early, no whining. Just a question.