and then they sent me this...
Sir,
The terms and conditions of the site do state and it shows it every time you place a wager "Wagering is subject to the acceptance by host track pool". When AmTote goes down those wagers are not accepted by the host track there for that money NEVER goes into the payout pools at the track. That is why they were refunded. As stated before our supervisors are looking into a solution. This will take a few days. We will keep you updated if anything changes.
Shellie B
Player Services
Ph: 1-877-SPIRES-1 (774-7371)
Fax: (859) 223-9141
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