I have had a YouBet account since 2001 and a "TS account" from when PP were free with a BrisBet account....about the same am't of time.
BrisBet was A-ok until CDI took over...then BrisNet went "downhill" when it became TS. Same thing now with YouBet morphing into TS.
It seems the incompetents like CDI take over...they have the money.
TS a/k/a CDI's main focus is return to CDI shareholders. That is a FACT.
The underlying assumption is "gamblers gamble no matter how bad the service".
Believe me...the conversion for a user like me...both YouBet and TS account holder was a comedy of errors. I couldn't log in to either account...online or telephone. Who can hang around on "hold" for 55 minutes...that is how long I waited to get to CS one day.
CDI will not improve. They knocked out their main competition from YouBet.
Look at CDI's record with the tracks they own...no daily handle figures, no attendance figures, etc posted for EVERY CDI-owned track.
CDI is like Procter and Gamble. The product they sell is horse racing...just like P&G sells detergent...no difference. Want to know about the CDI product...get a annual report.
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