Mistakes are the undoing of many tellers. I worked at Lone Star for two years as a teller and made only one mistake that I couldn't cancel during that time. I worked in the Simulcast Pavilion so it was basically only simulcast races. One night a guy wanted a trifecta at Hoosier that was supposed to be 2,4/2,4/1,3,5,7 for $8. I instead punched 2,4/1,2,3,4,5,7/1,2,3,4,5,7 for a total of $30. When I punched it he said, "Oh I can't afford that, cancel it." As I put the ticket back in the machine the race went off. He felt bad but I told him, no worries, my mistake, I'll just put it in the drawer. Then as he walked away from the window I stole a peek at the race. It looked like the 4 was well clear and the 3 and 1 were fighting it out for second and third. It ended up coming in 4-3-1 and paid $165 for $1. I gladly put the $135 in my pocket.
Sometimes mistakes work out...most of the time they don't.
NT
|