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Feel badly for anyone that had a negative experience. I've been through every side of these days in racing attending more than 60 Crown events as a patron, foodservice vendor and media member. I've also been to Daytonas (and most of the stock car tracks), World Series, NCAA's, Stanley Cups, Eagles games (14 year season ticket holder at the Vet). Mostly good experiences. Several bad. A few scary.
I remember post-Smarty Jones being really rough. Got soaked in the teeming rain while stranded in the Blue lot and then the impossible trickle out to Plainfield Ave. Didn't get to Valley Stream (5 miles away) until 11:00 or so. Even on non-TC years, when involved on LIRR, the trains out were hit or miss. Some year better than others. Tina and I stayed late in the building -- till about 9:30 -- and there was some residual backup out of the Blue lot. The infrastructure for egress from arenas/venues is terrible in many places. Anyone who has ever been to Foxboro can identify. I can also recall a scary subway platform crowding experience leaving Yankee Stadium after a Series game in 1978. I spilled out onto St. Catherine St. after the Canadians won the Cup in '93 and experienced the riot. As for the experiences in-track, I guess when you've been to 25 Belmonts, including 10 as a vendor serving the public non-stop for 7+ hours, you know what to expect in terms of the difficulties. It's very rare that any venue handles that many without struggle. Some of the missed executions are 100% repairable and others are not when you get 100,000 there. Most of the voiced frustrations are very understandable and will undoubtedly be addressed for requisite improvement. Some -- like the blog entry decrying $5 pretzels, brusque patrons and cigar smoke -- are less of a concern. You have a difficult balance to strike in terms of giving everyone an opportunity to come ($10 general admission) and pricing the place so that you can better manage a smaller turnout. |
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I just went and looked up rain fall in Elmont for those dates (because I am a nerd who cannot stay away from the Google) and almost an inch fell in 2003 and less than a tenth of an inch in 2004. For what it's worth, I don't recall the LIRR being bad Funny Cide's year. I imagine the parking lot wasn't any fun in the rain, but that, at least, can't be blamed on anyone but Mother Nature. :) |
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2008 was such an unmitigated debacle that it is hard to believe based on firsthamd reports the situation wasn't any better this year.
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Recent history indicates that when the TC is on the line the crowd will be around 100,000 and that number ought to be the baseline used in figuring transit, food supply, rest room needs and parking.
Steve, I agree with you with the exception of the first line of your last paragraph. It seems that (aside from the water failure) most of the problems of '08 were back this year. I know it was a different management team but one gets the impression that little or nothing was done differently, "crowdwise." The crush of people standing on staircases in reserved sections was dangerous, ushers lost all control about 20 minutes before post time. I understand that the Belmont's post time will never be returning to 5:20 but for many people unfamiliar with Belmont's parking lots, the dark expanse of parking after sundown was daunting. Many of the 100k were non regulars and most were probably not from Hempstead. Feeling stranded, at night, in an unfamiliar part of town seeing traffic snarled for miles, hoping to find a cab or car service going your way could make people ill at ease. |
Here's an idea, maybe they should stop selling 100,000+ tickets.
Sell 75-80,00 tops and give the patrons a better experience. Think of an event like The Masters. Do you think Augusta National would have any problems selling two to three times the tickets they currently release for The Masters? None at all!! They know how many patrons they can handle while not overcrowding the course and other attendees. It's like the tracks for these big events get so wrapped up in trying to sell as many tickets as possible, while not focusing on simple things that would make for a better experience and make them more money at the end of the day. |
Or go to NASCAR and find out how Richmond, Bristol, Charlotte, et al. manage to host 120 - 150K patrons once or twice a year without a fraction of these issues. Their parking lots aren't lit, but they bring in evening road construction lighting to insure safety. They make sure there is plenty of security, and an agreement with local law enforcement + local Dept of Highways to insure managed egress from the facility. Improving access to concessions and bathroom facilities should be a no-brainer. Hire more staff for the day and bring in portable facilities - GP does this for Florida Derby day - They have trailers which are not porta-johns, but actual bathroom facilities with sinks and fans and whatnot.
You can't teach common sense. |
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If 120,000 had shown up Saturday, I could understand them being understaffed, but the numbers were right in line with War Emblem, Funny Cide and Big Brown. |
We are in a new era of sports/entertainment venues. Folks have a much different expectation as opposed to 30 years ago. Especially in the NY metro area with new venues in Newark, East Rutherford, The Bronx, Flushing, and a 1 Billion dollar refurb at MSG. Granted these places have many more events, but again, the expectation and perception is vastly different. And the "people have to understand that it only happens every few years," excuse does not fly anymore.
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Relative to the abject Clusterfuc1< that is the Belmont Stakes each time there's a triple crown on the line, I'd say they'd gleefully take an average NASCAR weekend's experience and call it a complete success. How does the Ontario Motor Speedway manages to contract Metrolink to increase service back to LA after a race (40 some miles east) without a hitch, yet Belmont and LIRR seem to never, ever get close to even talking to each other? It goes on every single time they get a TC crowd. It matters not who is in charge. It's sad, as I probably have the means to attend the Belmont stakes, but I'll gladly sit here in sweltering FL and watch it. I've been stuck at Aqueduct with no way to get back to JFK after the races - which may well be the norm (not their problem - I get it) but I have zero confidence that NYRA has a friggin' clue how to address and correct this mess on a grand scale. Not their problem, I guess :rolleyes: |
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